01720 422115

Access Statement

Introduction We are centrally located in Hugh Town near to the local shops and restaurants, a five minute walk from the Quay to catch the boats to the off islands and two minutes walk from two beautiful beaches.

We welcome your feedback to help us continuously improve, if you have any comments please phone 01720 422115 or email
Main Entrance & Reception
Public Areas (W/C)
Dining Room
Roof Terrace
Additional Information
Contact Information
Future Plans
  • We regret that we do not accommodate dogs (or any other animals), except Guide Dogs.
  • Our literature can be provide in large print if require. We regret we do not have facilities to prepare documents in Braille.
  • Our Website and Brochure provides pictures of our accommodation.
  • You can contact us by telephone or e-mail. Please see the "Contact Information" section at the bottom of this document for details.
  • Please advise us of your mode of transport from the mainland (i.e. plane or ferry), your departure point and arrival time on Scilly. We request that all guests come straight to the guesthouse on arrival so we can ensure we are here to greet you.
  • If traveling by Skybus (plane) Paulgers Passenger Transport meet all flights. 01720 423701.
  • If traveling by Scillonian (ferry) we are a five-minute walk on the flat.
  • We aim to have your room available from 12 noon on your day of arrival, if you are arriving early we are happy to hold your luggage for you.
  • We offer assistance with luggage.
  • There are two steps from the pavement to our front door. Unfortunately we are unable to erect a handrail as Freesia is a listed building.
  • A public toilet is available on the ground floor.
  • The dining room is on the ground floor.
  • Breakfast is served between 08.15 and 09.00 hours daily in the dining room.
  • We have four rooms that are all en-suite and consist of shower, WC and washbasin.
  • Tea and coffee making facilities are provided. Fresh milk is supplied in all rooms.
  • There are flat screen televisions, clock radio alarms, fridges and hairdryers in all rooms.
  • All beds are made up with duvets. Blankets are provided in each room if you prefer. If you have any allergies please advise us at the time of booking so we can ensure we do not make your room up with feather pillows or duvets.
  • There is a wardrobe, dressing table and bedside tables in all rooms.
  • All rooms have individual panel heaters
  • Room 2 is on the first floor and can be made up as double (super king) with access to both sides, or as a twin with access from both sides.
  • Room 3 is on the first floor and is a double (king) with access from all sides.
  • Room 4 is on the second floor and is double with access from all sides.
  • Room 5 is on the second floor and is a twin with access from one side.
  • We have a roof terrace which guests are welcome to enjoy at all times.
  • There are three steps from the second floor landing, with a hand rail, to the door to the roof terrace.
  • There are fire extinguishers on each floor.
  • In the event of a fire the smoke alarms will activate, please assemble outside on the opposite side of the road. Please advise us on arrival if you have a hearing impairment and might not hear this.
  • We are a totally non-smoking establishment.
  • We are happy to cater for specific dietary requirements with prior notice. Please note that as we are on an island we often have to order in special foods.
  • A laundry service is not available but there is a local launderette in Hugh Town.
  • Mobile phones do work on the islands but the signal can be patchy, Vodafone, EE and O2 have the best coverage. But, please note that it is unlikely you will be able to pick up a signal in the building. Please check with your mobile provider for further information.
  • Address: Jess Robson & Joe Hayes, Freesia Guesthouse, The Parade, St. Mary's, Isles of Scilly, TR21 0LP.
  • Telephone: 01720 422115
  • Email:
  • Website:
  • Hours of operation: We are open from between April and November.
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